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Product Description

After-sales service commitment

100% authentic 100% focus 100% trust

How to repair the machine?

After buying our machine, we will arrange a customer specialist to handle your after-sales issues, while the customer manager will be responsible for order delivery, logistics tracking, inspection, post-sale maintenance, future purchases, and related matters. You can also contact our customer specialist and you can make inquiries about the issues by phone. Generally, as long as you follow the instructions and take practical actions, the problems can be resolved.

PS Tips:
Our factory conducted strict tests on the machines. After receiving the goods, simply open the packaging and turn on the power to use them. If there are no abnormal usage issues, it might be a minor problem caused by the jolts during the logistics transportation process. You can contact us and our professional technicians will solve the problem for you.

Purchase Instruction

 - One-year Warranty Period
For non-human devices, the warranty period for the motherboard, screen, gun, and power supply is one year, while the warranty period for other easily damaged components is three months. If the components are sent back to the factory for repair, the manufacturer will cover the shipping cost within one month, half of the cost within 1-3 months, and the shipping cost will be paid by the buyer after 3 months.
-Lifetime Maintenance
After the warranty period, you can still contact the manufacturer to obtain after-sales support based on the purchase record. Free consultation and answers are provided. If there is a need for repair or component replacement, discounted cost support will be provided.